Home With A Heart


ARCO, the main body representing the UK Integrated Retirement Community sector, outlines the numerous benefits to be gained from an integrated care strategy. Michael Voges, Executive Director of ARCO explains

When residents move into a new home to enjoy their retirement, we know that lifestyle, wellbeing, happiness and social connection are at the forefront of their mind. Having an aspirational home to live in, where services and facilities are of the highest quality, is a must. What we also know is that having care on-hand – should the need for it arise – is a great source of security and comfort for people as they get older. This was the subject of a new report launched recently by ARCO, which highlighted just how highly residents living in our Member’s communities value the personalised care they can access at any time.

When we talk about ‘Integrated Retirement Communities’ – a new term recently coined to describe what our members offer – the integration of care is absolutely central. Care which many residents don’t need when they move in, but which is always there should the need arise later down the line.

Our report – Putting the ‘care’ in Housing-with-Care – shows that 88% of residents currently living in Integrated Retirement Communities say the provision of onsite social care was either a ‘positive or ‘very positive’ factor behind their move. 93% ‘agree’ or ‘strongly agree’ this provides a safety net for them.

This isn’t just something we want to analyse from a statistical point of view, though. The resident stories included in our report really bring to life the transformative impact that living in an Integrated Retirement Community providing care can have.

“With my existing medical conditions, having care and well-being services available to us at the village is absolutely vital. If my wife’s health deteriorates, it’s essential for us to know that there will be care on offer, as this will take a lot of pressure off our children”, says David, who lives at Wixams Retirement Village run by the ExtraCare Charitable Trust.

The quality of the care offered at Integrated Retirement Communities was emphasised by the report’s finding that 97% of the domiciliary care agencies run by ARCO members within these settings are rated Good or Outstanding by the CQC. That figure rises to 100% when it comes to being ‘caring’.

While there are many great things about moving into an Integrated Retirement Community, from the lifestyle on offer to the restaurants, bars and other high-quality facilities onsite, the availability of care is also key. Care which can be provided in a fantastic setting, where residents keep full independence, and where everyone is part of a special community.


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