At Your Service

18.10.21

Founders of SILKS - Amanda and Alison share their unique approach to luxury lifestyle management and reveal how client expectations have changed and why their mantra “time is precious, waste is wisely’ has never been more important.

So where do we go from here? Our affluent clientele is now looking to the future whilst navigating their way through the new normal. Families have redefined their new lifestyle needs and it’s clear to see what has become important with shifting behavioural patterns and on-going concierge requests. Self-contained, small, and intimate experiences are extremely popular with private chefs enjoying the fruits of a surge in demand. Online educational support has becoming something of a necessity whilst excellent housekeeping staff are continually welcomed with open arms. So, what can we offer and how can we stay abreast of the ever-changing client mindset?

Private Household Staff

The core of our business is recruiting private household staff - from housekeepers to estate managers, butlers to personal family assistant. Attracting the very best in private staff for over 10 years is vital to our success but more importantly gaining an insight into the private world and lifestyle choices of our clients makes all the difference when it comes to staff recommendations. Our clients need to be surrounded by the right team who can fully support them, which is where we step in. As a boutique agency, we offer this personalised service as standard; this is what sets us apart from our competitors. “It is a given that all of the people we employ are of the highest standard and have impeccable references. Yet we insist on something extra. Likeability coupled with the utmost professionalism. We call this the elegance factor”.

“As well as providing a unique service, we see the business as an ongoing relationship on a very personal level. We strive to provide for our clientele’s diverse requirements.”

We source staff across the UK, but our core client base in is London, Surrey and the Home Counties, where customer loyalty and ongoing recommendations are a testament to our success.

On Demand Concierge Services – It’s not what you know, but who you know.

At SILKS, our connections are the cornerstones of our success. We are proud to have partnered with leading luxury brands and companies; together we can provide exceptional service and unique experiences for our clients.

Travel is one area where we have connections with the best in the business. Whether flying by private jet to Milan for a shopping weekend, or sailing around the world on a super yacht, every need will be met and and each request personally handled from the initial enquiry through to your journey home.

Relocation

We provide a full range of national and international relocation services ensuring our clients have a seamless transition into their new home and environment. From corporate relocation services to aiding individual clients, we are a relocation support system for anyone looking to move to any area of the UK.

And as independent relocation specialists, we have a wide network of suppliers available to us, from VIP packing services, air freight carriers to high end serviced apartments upon arrival. Whatever the relocation needs, we will cherry pick the partners to suit the requirements.

Events

The pandemic has reinforced our values at SILKS – ‘Time is precious, waste it wisely’ and celebrating milestone events, creating memories that last is what we are all about.

Our dedicated team can arrange intimate gatherings to more elaborate events, guiding you from the planning, budgeting, sourcing staff and locations, to the creative touches that make an event an experience. So, we can help you celebrate in style whilst adhering to the latest government guidelines.